"Interruptions and delays regularly occurred during the admission process in the study hospital which impacts adversely on patient experience and compliance with the recommended 4-h timeframe, further work is required to assess the impact on patient safety. Data obtained from this observational study were used to guide operational changes to improve the process."
Delays and interruptions in the acute medical unit clerking process: an observational study
AJ Basey, TD Kennedy, AJ Mackridge, J Krska
JRSM Open February 2016 vol. 7 no. 2 2054270415619323
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