"This project demonstrated how modifying system factors, such as a standardised template, could effectively modify individuals’ practices. Simple changes to the design of an intensive care discharge summary have been shown to greatly improve the quality of handover information, with the aim of improved continuity and quality of care."
Intensive care discharges: improving the quality of clinical handover through changes to discharge documentation
W Hall, P Keane, S Wang, F Debell, A Allana, P Karia
BMJ Quality Improvement Reports 2015;4: doi:10.1136/bmjquality.u209711.w4036
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