Thursday 7 May 2015

Multiple sclerosis outpatient future groups: improving the quality of service improvement activities

"The Multiple Sclerosis Outpatient Future Group study aimed to explore how analogies and props can be used to facilitate rich interactions between staff and patients within these activities. This paper will consider how these interactions supported participants to share experiences, generate ideas and suggest service improvements."

Multiple sclerosis outpatient future groups: improving the quality of participant interaction and ideation tools within service improvement activities
A Thomson, C Rivas, G Giovannoni
BMC Health Services Research 2015, 15:105  doi:10.1186/s12913-015-0773-8

Read more here.

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