"We found differences in proportions of patients with unmet information needs between hospitals and that hospitals’ structure and process-related attributes of the hospitals were associated with these differences to some extent. Hospitals may contribute to reducing the patients’ information needs by means that are not necessarily resource-intensive."
Meeting patients’ health information needs in breast cancer center hospitals – a multilevel analysis
C Kowalski, SD Lee, L Ansmann, S Wesselmann, H Pfaff
BMC Health Services Research 2014, 14:601 doi:10.1186/s12913-014-0601-6
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